💬

Contact Support

Get expert help with Shadowrocket安装问题 and usage questions. Our support team provides fast, professional assistance in multiple languages.

🚀 Response Time Guarantee

≤ 1hr
Critical Issues
Installation failures, security concerns
≤ 4hr
Technical Support
Configuration help, troubleshooting
≤ 24hr
General Inquiries
Account questions, feature requests

Choose Your Support Channel

💬 Live Chat

Instant help with installation and configuration. Perfect for urgent issues.

⏰ Available: 9 AM - 6 PM UTC
🌍 Languages: English, 中文
⚡ Response: < 2 minutes

📧 Email Support

Detailed help with complex issues. Include screenshots and logs for faster resolution.

⏰ Available: 24/7
🌍 Languages: English, 中文, 한국어
⚡ Response: < 4 hours
Send Email →

📱 Telegram Support

Join our community for peer support and quick answers from experienced users.

⏰ Available: 24/7 Community
👥 Members: 50,000+ users
⚡ Response: < 30 minutes
Join Telegram →

🚀 Quick Support Form

📚 Self-Help Resources

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Installation Guide

Step-by-step instructions for installing Shadowrocket on all devices.

Read Guide →
🔧

Configuration Help

Learn how to configure servers, rules, and advanced settings.

Learn More →
🐛

Troubleshooting

Common issues and solutions for connection and performance problems.

Fix Issues →

FAQ

Frequently asked questions about Shadowrocket features and usage.

View FAQ →

📊 Support Excellence

98.5%
Satisfaction Rate
15min
Avg Response Time
24/7
Email Support
50k+
Happy Users

🌍 Multilingual Support

🇺🇸
English
Native support
🇨🇳
中文
Simplified & Traditional
🇰🇷
한국어
Korean support
🇯🇵
日本語
Japanese support

🚨 Emergency Support

For critical security issues or urgent problems affecting your privacy and safety

Emergency support available 24/7 for critical issues

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